FJ Chalke MG Yeovil
Visit WebsiteFJ Chalke MG Yeovil Verified Purchases
Total Active Purchases:
121
(Verified: 121)
My experience at FJ Chalke MG Yeovil could have been better because the sales person Neil was excellent and very easy to deal with but was let down by the service team failing to complete processes properly, e.g. they serviced the car but on the day of pickup I turn the key and first thing that pops up is “car needs servicing”. It then took three attempts to reset the service indicators correctly. It would have taken 2 minutes to check no messages were coming up before handing the car over. Also when updating the software an update was applied but not to all modules leaving incompatible versions on some modules meaning they weren’t talking to each other.
We're sorry to hear that our service team fell short of your expectations, despite Neil's excellent assistance. We'll take your feedback on board and work to improve our processes to prevent similar issues in the future.
Kind regards, FJ Chalke MG Yeovil.
My experience at FJ Chalke MG Yeovil was positive because they are very patient and friendly
I was pleased with FJ Chalke MG Yeovil and would recommend them because it was a very good and professional service
I'd recommend FJ Chalke MG Yeovil to a friend because good honest reliable service
FJ Chalke MG Yeovil were great because they made it a simple transaction without being pushy.
Contact
Location
Hours
Open - Closes 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:00pm